Unique IDAG-0224DescriptionThis agency was created by the new CEO (Peter Seamer) His comments in the internal staff e-newsletter (Round the Square, 15 March 2005) were that "this is an entirely new position that will focus on the services we provide to residents and businesses in our City". The high-level organisation chart circulated in March 2005 stated that the unit would "operate as the Council's purchaser of services to ensure the most efficient, quality based services are provided; conduct service analysis through planning and research to create service benchmarks; responsible for ensuring end-to-end accountability for customer service and improving outcomes through service level agreements".CreationResolution of Council 14 March 2005
Description
Start date15th March 2005End date15th March 2005Relationship legacy dataRELATED TO: Sydney City Council OR-0001 Source System ID224
