Management of Neighbourhood Service Centres

Unique IDAY-0115DescriptionAs part of the City's response to the boundary changes that came into effect on 8 May 2003, two Neighbourhood Service Centres were established, in Glebe and Kings Cross, to provide local services to residents of the new areas rejoining the City. Each NSC was headed by a Place Manager, and the staff included customer service officers and planning staff. The key responsibility was to handle planning-related applications in cases where the applicant did not wish to travel to Town Hall House.

The NSCs also acted as points of contact for residents with complaints, and as access points for paying rates and transcating other Council business.

When the 1948-49 boundary changes were implemented, the City for a few years maintained small staffs at each of the Town Halls of the absorbed Councils. More resersch is needed to establish if this was analagous to the NSCs or if it was driven mainly by the transition process as administration was gradually centralised at the Sydney Town hall buildings.CreationGeneral Manager's e-mail to staff, 21 March 2003

Series

Cultural and Community Services Committee Agenda Papers

Minutes of Council [Municipal Council of Sydney / City of Sydney]

Description

Start date8th May 2003End date8th May 2003Relationship legacy dataRELATED TO: Council administration FN-0026 (08/05/2003)
RELATED TO: Parks and public spaces management FN-0014 (08/05/2003)
RELATED TO: Community services and facilities FN-0013 (08/05/2003)
RELATED TO: Building and development regulation FN-0010 (08/05/2003)

Identification

Source system ID115

Relationships

FunctionBuilding and development regulationCommunity services and facilitiesParks and public spaces managementCouncil administration

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Management of Neighbourhood Service Centres